About

Design Experience Strategist. I build design orgs — not just screens.

Head of Product Design / Senior Design Manager

From Ceará, father. I started in design in 2009, at the edge of visual communication and product — and learned early that what moves me isn’t the artifact, but the impact: the moment a well-designed experience changes behavior for the better.

I work where compliance, friction, and trust are the core of the problem, not a detail — across B2B and B2C, from startups to large enterprises. That’s where design stops being screens and becomes a business decision. Leading teams since 2016, I work as a player-coach: alternating strategic direction and hands-on work, from 0→1 to pixel-perfect, growing senior designers with the autonomy to solve the complex. You build people before you build product.

That path runs through high-complexity, high-scale products — fintech, B2B SaaS, healthtech, and AI. I was Head of Product Design at meutudo., where I built the design org from scratch; today, at Remessa Online (Senior Design Manager), I lead design at Head level — turning customer behavior into business decisions, with AI-assisted design woven into the team’s day-to-day.

In parallel, I run Oriz — a design and product consultancy — where I support founders and teams with strategy, design, and training.

Mailton Lima — Head of Product Design
15+ years across B2B and B2C · 10+ leading design · Brazilian, remote/global
Career

Career

  • 2024 — Remessa Online
    Senior Design Manager

    Customer behavior as the team’s priority, in a regulated multi-segment FX ecosystem (B2C, B2B and API).

  • 2022 — 2024 meutudo.
    Head of Product Design

    Product design org built from scratch — two opposite audiences, one Design System.

  • 2021 — 2022 Conta Azul
    Senior Design Manager

    DesignOps structure for B2B accounting SaaS.

    View case preview
  • 2020 — 2021 Accenture
    Design Manager

    Global consulting — co-led ~30 designers (3 coordinators) across Financial Services and Communications. The largest team I’ve led.

    View case preview
  • 2018 — 2020 Instituto Atlântico
    Design Lead / Product Owner

    Tomorrow Lab — strategic UX for Dell and HP, from research to PoC.

    View case preview
  • 2022 — 2026 Awari
    Mentor (Design Leadership)

    50+ professionals mentored in design leadership.

Leading teams at Accenture, heading product design at Conta Azul, or building the Product Design culture at meutudo., Mailton proves himself a leader with a real breadth of experience — across different team sizes and challenges.
Jardel Itocazo Digital Product Management
Expertise

Expertise

  • Design Leadership
  • Product Design 0→1
  • Product Strategy
  • DesignOps
  • Design Systems
  • AI Product Design
  • Prototyping & Iteration
  • Visual Craft & Usability
  • UX Research
  • Service Design
  • Product Analytics
  • Accessibility (WCAG)
Certifications
  • 2026 IA Creative Gilberto Prado · Design Boost
  • 2026 Design Engineering Leandro Rezende · UX Unicórnio
  • 2025 Product Analytics PM3
Education
  • 2016 — 2018 Executive MBA — Digital Product Design Unifor — University of Fortaleza
  • 2010 — 2015 B.S. Digital Systems & Media, UX UFC — Federal University of Ceará
Next step

Want to talk?